Customer Testimonials
my vehicle went in for a Re-Call, your service rep's are always very good in helping, really make you feel that you being heard and not that you are just a number, like the automated system you have.
Great service dept, especially Martin excellent service.
Martin Esparza had the Best customer Service I’ve seen in years. He truly loves his job and you can see it. He’s one of the best!
I went here for my oil change. Setting up for an appointment online is a breeze. It didn’t took long and will address issues with your car with a text message and a video from the technician.
Staff is welcoming. Have been working with Martin as my service advisor and he is outstanding.
DCH Honda of Oxnard customer service is the best. Keep up the good work, Martin Esparza
Aquilino is my service advisor and I trust his input as to which service is most important when I have to watch my budget and gives me the option to wait or use a transportation service if I need to go home. He is always polite and listens to my concerns. There are so many horror stories concerning poor or suspect auto service. Scams are everywhere. I go to DCH Honda service of Oxnard for peace of mind.
Fast, polite and informative.
I got the issue of head gasket for my 2017 honda crv ex. They took care of it since it’s on their bulletin of extending warranty for 10yrs or 150,000 mileage. Right now I’m still observing it and will do a long driving trip and hope it’s gonna work fine. Special mention to Greg Frain. I was really satisfied how he handled the advisory and updates. I commended him for a great Customer Service.
Great customer service! My car was serviced and done at the time I was told.
Martin has been my go to in service department for 10 years. Honest, informative and always helpful. Honda Oxnard is great. Purchased brand new and continue to service my cars since 2013
Oil and filter change. Convenient scheduling! In and out in less than an hour with safety check on all systems! Reasonable price! Couldn't ask for more.
Liz was great !
Greg is amazing and always accomodating!
Greg Frain provided excellent customer services. Friendly, accommodating and helpful!
Jeffis the best! Informative and courteous. Always a simplified process when he helps me.
Great experience. Much less costly than some other dealerships. Car done on time.
They are professionals and know what's your car probles, work fast and kind.
Whatever has to be done gets done in a timely manner. I always trust that I am getting a job well done. Always friendly and helpful associates at each visit. Thanks.
i think the mechanics are definitely there to get their job done and they do it well, however mechanic customer service isnt the best but it’s understandable considering how much theyre doing. The actual service teams customer service however was awesome. They are clearly very knowledgeable and made my experience with describing the car troubles i was having very easy and streamlined the paperwork, especially considering i had never been there before and didn’t know the process at all. Thank you Elizabeth for attending to me!
Went in to have Honda inspect some abnormalities on my car and Elizabeth Mendoza was great help. Highly recommend working with her! She did a great job and I am satisfied with the solution provided.
Martin is the BEST advisor!
They did a thorough job of everything. Lots of work done at 60,000 miles, so pretty expensive including new tires but a fair price
Elizabeth M., I appreciate your excellent work and that of the mechanic in servicing my mothers car. My mom thanks you for helping her out.
Great service and support!
My girl was very helpful letting me know what was important for my car and she said my car will be ready at approximate time it was. That is very important to me.
Good service and good positive energy 🙏
Great service our service technician Jack was very knowledgeable and helpful we would definitely recommend this dealership.
Service was quick and simple. My agent was nice and communication was on point. Highly recommend this center for those with the brand for service.
I didnt have an appointment and it was last minute, but they took me in and took care of the job
My service advisor took care of the service I requested in a timely and prompt manner. Also, recommended other repair maintenance for my car. I'm happy about the service.
Great customer service
I think DCH Honda of Oxnard has the best service department of anyone, anywhere.
Oil change and done
Cynthia Sosa was super nice and helpful throughout the whole process. She worked hard to make a great deal for my family and really tried her best to get me into a new car. Highly recommend her!
5 stars feedback for Martin Esparza. He was very professional and knowledgeable about the service that I needed. I can't ask for anything more from a service advisor. He is a true professional.
Just purchased our 2026 Honda Passport RTL Towing at DCH Oxnard! We LOVE IT! We shopped many locations, finally finding our car here... They graciously met my price, which made things really easy. George our sales rep was great. He always followed up to make sure all our questions were answered, never pressured us once, and was a joy to work with. Elie in finance was fantastic as well, a real gentleman. Our first dealing with service went very smooth, service writer Jeff was great. The dealership is clean, modern, and the hour we spent in the lounge was very pleasant ... Read More DealerRater - Aug 16, 2025
Love my new car! Received great service from Daniel. He was very helpful. Would definitely refer family and friends.
Absolutely an amazing team! I always refer friends and family to DCH Honda of Oxnard.
We worked with Elie in finance and Patrick R in sales. They both we were both kind and helpful to us in the process of us purchasing the car.
Sales staff excellent. Had to request sales paperwork from finance upon completion of transaction. Not provided at the time eventhough I was supposed to have been given a usb drive with it on. Still waiting for a USB drive to be mailed to me.
Great customer service,very efficient.did not even have to go to the dealer to buy my car got delivered to my house
My sales person was very helpful and went the extra mile to make sure sink ew my vehicle
Very helpful staff and sales representatives. Cynthia Sosa was extremely helpful and would try so hard to help us out.
Excellent services and amazing customer service all around. Was greeted with friendly faces and all around great vibes
Good job I love my car, would recommend you to friends and family. The experience was amazing 😻
Day were nice all the time and kind they tried to help since I got there
We appreciate Patrick’s professionalism. The car is nice. The price was comparable to other dealers we saw online. This was one of our best car buying experiences we’ve had.
Patrick did a great job explaining everything, very helpful every step of the way. Highly reccomend your dealership.
I love Hondas and the whole car buying process was fast, very easy and excellent!
The salesperson was great. Elie in the Finance dept is a great up seller. Antonio did his best and the service dept was of great help as well. Overall a great team.
They are very helpful, give me all information I needed, sold the car to me very quickly and professionally.
We had a great experience working with Daniel! The process was as fast as it could be, and he was very helpful every step of the way. He made sure to answer any questions we had.
Using the Costco no haggle price point was awesome. Francisco was friendly and worked with the financial department regarding our trade-in.
The treatment is the best, highly recommended. Santiago is the best vendor. Love the service.
It was great doing business with you guys. Awesome experience! Excellent customer service.Experienced & knowledgeable team!
Excellent thread and great service from the sales person he was very nice and knowledgeable
Listened to my needs, and recommended several options. Great experience. Friendly sales staff and service department. Quick lease process.
Super helpful and worked with me to get the car I wanted! This is my 3rd Honda.
Cynthia was awesome. She was very helpful with our purchase. She spent a lot of time to get it right
Absolutely best and friendly service I’ve ever got across searching for my new vehicle
Francisco is the man. Thank you for the quick service!! Easiest transaction I’ve had to date
We worked with Francisco and Brandon and they were great! Also met a few of the managers and everyone was happy to answer questions, patient and understanding. Great customer service and follow up! The paperwork and overall purchase process was fast and smooth! They worked with my availability well.
very very very very very very very very very very very very very very good
Everyone was friendly, responsive to questions, very helpful. We had made the deal online, so when we got there it was a painless process. Would gladly go back to Ellie, Jose Torres and Claudia at DCH Oxnard.
Manny the salesman was easy to work with, as was the financing person. The car itself has a problem that required me to return the next day and then make an appt to get fixed.
Daniel is the best at Honda of Oxnard, definitely will recommend him to all my family and friends!!
My car buying experience with DCH was one of the best I ever had. Cynthia Sosa was fantastic.
Excellent service 👏 I am very satisfied with the team .Everyone worked very hard to assist me The sales person helped to ease my stress .I am a very satisfied customer
Christian Soza took very good care of us. He made sure we were taken care of from the moment we got in there and that we were aware of what step in the process we were in.
Best dealership to get a good deal, bent over backwards to make a deal go through for me, already referred a friend who is very satisfied five stars
I'm happy of the services provided during the process of getting to look and finding my new car.
They were very courteous, helpful, and easy to work with. I'm very happy with my new car.
I had a wonderful easy experience buying my 2024 accord. Patrick and Eric were pleasant to deal with and very nice and knowledgeable.
Awesome, professional service , knowledgeable staff. I would recommend this dealer to my friends and family
Referral for Santiago Quiroz:
I recently had the pleasure of working with Santiago at DCH Honda of Oxnard, and I can’t recommend him highly enough! From the moment I walked in, he was attentive, knowledgeable, and truly cared about finding the right vehicle for me. He answered all of my questions with patience, provided excellent recommendations based on my needs, and made the entire car-buying process seamless and stress-free. If you’re looking for a dedicated and honest Honda salesman who goes above and beyond for his customers, Santiago is the person to see. I’m thrilled with my ... Read More DealerRater - Oct 10, 2024
The dealer salesperson was a friendly and knowledgeable, he guide me and answer all my questions during the election of my car as well as the manager. The person that did all the paper work was very professional and friendly.
Everybody was really friendly, and Antonio was amazing. He was very attentive and super fast.
This dealership is friendly and really helpful. I got a great price on my car!
Best service, best deal buying my 2nd new car. Very friendly and supportive!!! Thank you Honda!!!
Staff we interacted with were all helpful and friendly. Our transaction was fast, did not spend a lot of time there.
Very professional staff and easy way to buy my new car, excellent attention and professional people, I will recommend this place to buy a new or used car.
Super friendly staff on site that made the car buying process enjoyable. I would recommend this dealer to everyone
Everyone at DCH Honda of Oxnard was very excellent and attentive. Truly friendly and family based
Very professional with no problems and satisfying, and very happy, thanks for all the helpful
They went above and beyond with the purchase of both of my vehicles. I’ll remain a loyal customer
Such an awesome experience. 2 hours and 10 min to purchase a car. No games, no tricks. Very friendly people who care if you are happy. Thank you.